Ember sits on your business number. It answers what you answer ten times a day, takes requests after hours, books appointments, and hands the rest to your team — never inventing a price or an address.
Every tap takes the conversation somewhere different. The panel explains what the assistant is doing at each step.
No app for your customers to install. They message you the way they always have. The assistant does the first part; your team does the part that needs a human.
Hours, prices, location, what you accept, how long it takes. From answers you approve, never invented. Anything outside them goes to your team with the conversation attached.
At 11 PM it captures what the customer wants, how to reach them, and when. Your team finds a filed request at 8 AM instead of a missed message.
Appointments in your real slots, reminders the day before, and a follow-up on quotes that went quiet. Pricing stays your decision.
A simple inbox on the web and on your phone. Every conversation has an owner and a next step. Take over any chat with one tap; hand it back when you're done.
Who needs a person, who's booked, who went quiet. Reply as the business from your laptop or phone, assign conversations to teammates, keep notes your customers never see, and send approved follow-ups after the 24-hour window.
Three steps from first message to running on your number. You keep using WhatsApp exactly as before.